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Silverlake :: Installation and configuration Service
Silverlake - Hardware Centre - Installation and configuration Service

In today's world IBM now considers more and more hardware features to be customer installable. For example this includes all features on the 820 system. However, fitting these features is not necessarily any easier or more straightforward then during the time these tasks fell into the domain of the qualified engineer. This service is for customers who still prefer these features to be fitted by experienced engineers. An additional advantage of this service is it does not stop at installing the feature or system. We will carry out all configuration and set-up tasks required to make the feature or system operational in the production environment.

A typical example of this service would be fitting additional DASD. Our installation service not only includes installing the new disk(s) and making sure it is operational. We will also ensure the disk has the correct protection, has been added to the desired auxiliary storage pool and for the purpose of best performance, that data is balanced across all disk arms.

deliverables.jpg benefits.jpg
 
  • All features fitted and confirmed to be operational
  • On request, features configured to your requirements
  • 20 days support
 
  • One engineer completes all work
  • The engineer does not stop a simply fitting the new feature
  • The engineer has a good understanding of not only the hardware, but also the operating environment.
  • Engineer available for advice

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